About our company

The BathElegant theme is a sophisticated and refined design concept that epitomizes luxury and style in its presentation. Inspired by the timeless elegance of classical architecture and the serene beauty of spa retreats, BathElegant effortlessly blends modern functionality with classical aesthetics to create a truly captivating visual experience.

Shipping & Delivery Policy

At ENICET BATHWARE, we aim to deliver your products safely and on time. Please read our Shipping & Delivery Policy to understand how we handle shipping for our customers across India.

1. Order Processing Time

  • Orders are typically processed within 1–3 business days of receiving payment.
  • Orders placed on weekends or public holidays will be processed the next working day.
  • Custom or bulk orders may require additional time; we’ll contact you with details.


2. Shipping Methods & Carriers

  • We use trusted courier partners like Delhivery, Blue Dart, DTDC, and India Post depending on your location and product type.
  • You will receive a tracking number via email or SMS once your order is shipped.

3. Shipping Charges

  • Free Shipping on all prepaid orders above ₹999.

  • COD Policy

    COD is available with a 10% advance convenience fee payable online.

    Pay 10% online and the remaining 90% at delivery.
    If you accept the order, the 10% advance is adjusted against the order value.
    If you refuse or do not accept the delivery, the 10% convenience fee is non-refundable.


4. Delivery Coverage

  • We currently ship across all major cities and towns in India.
  • If your pin code is non-serviceable, our team will contact you for alternatives or refund.

5. Order Tracking

  • Once shipped, you’ll receive a tracking link via SMS/Email.
  • You can also track your order via the "Track My Order" section on our website.


6. Delays & Exceptions

ENICET is not liable for delays caused by:

  • Incorrect or incomplete delivery address
  • Customer not available at time of delivery
  • Natural disasters, strikes, or courier disruptions


7. Damaged or Missing Products

      Please record a video of unboxing the parcel. If anything found damaged or any item missing, you can contact us and get replacement.

  • Unboxing video proof is mandatory for damaged or missing item claim
  • Contact our support team within 48 hours of delivery.
  • We will arrange a replacement or resolution as per our return policy.



8. Customer Support


For any questions or updates about your order:

📧 Email: helpenicet@gmail.com

📞 Phone: 97278 04040

📍 Address: Plot no. 3, Gitanjali Industrial Zone, Rajkot Highway, Vadal, Junagadh, Gujarat-INDIA.