At ENICET BATHWARE, we aim to deliver your products safely and on time. Please read our Shipping & Delivery Policy to understand how we handle shipping for our customers across India.

1. Order Processing Time

• Orders are typically processed within 1–3 business days of receiving payment.
• Orders placed on weekends or public holidays will be processed the next working day.
• Custom or bulk orders may require additional time; we’ll contact you with details.
  

2. Shipping Methods & Carriers

• We use trusted courier partners like Delhivery, Blue Dart, DTDC, and India Post depending on your location and product type.
• You will receive a tracking number via email or SMS once your order is shipped.
  

3. Shipping Charges

• Free Shipping on all prepaid orders above ₹999.
• A nominal shipping charge (₹49–₹149) may apply for orders below ₹999 or for Cash on Delivery (COD) orders, based on weight and location.

4. Delivery Coverage

• We currently ship across all major cities and towns in India.
• If your pin code is non-serviceable, our team will contact you for alternatives or refund.
  

5. Order Tracking

• Once shipped, you’ll receive a tracking link via SMS/Email.
• You can also track your order via the "Track My Order" section on our website.

6. Delays & Exceptions

ENICET is not liable for delays caused by:

• Incorrect or incomplete delivery address
• Customer not available at time of delivery
• Natural disasters, strikes, or courier disruptions
  

7. Damaged or Missing Products

If your order is damaged in transit or incomplete, please:

• Take clear photos of the package and product.
• Contact our support team within 48 hours of delivery.
• We will arrange a replacement or resolution as per our return policy.

8. Customer Support

For any questions or updates about your order:

📧 Email: helpenicet@gmail.com

📞 Phone: 97278 04040

📍 Address: Plot no. 3, Gitanjali Industrial Zone, Rajkot Highway, Vadal, Junagadh, Gujarat-INDIA.